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PersonalMinutiae- Optimum ResultsOptimum Results Contact us(00353) 42 93 33033info@optimumresults.ie Home Courses Management Training StrategicMerchantryPlanning Attendance Management Conflict Management First Line Management Team Leadership Train the Trainer Performance Management Leadership Skills Investigating Complaints In The Workplace Project Management IGNITE – Line & Middle ManagementMinutiaeProgramme Marketing Courses Developing Marketing Strategy Fundamental Marketing Skills Introduction to E-Marketing Sales TrainingConstructiveTelesales Sales Presentation SkillsConstructiveNegotiation Skills Sales Skills Customer Service Skills Advanced Sales Strategy PersonalMinutiaeCourses The Art of Presentation & Public SpeakingLiaison& Assertiveness Skills Stress Management Mindfulness Time Management Professional Presentation Skills Innovation & Creativity Health and Safety Courses Fire Safety First AidUnstipulatedHealth & Safety Anti Money Laundering Slips, Trips and Falls Manual Handling Data Protection Customer Service (Retail) Knife Safety Food Safety Level 1 Services Training and Consultancy Online Training Services Customised eLearning Courses International Customer Research Partner With Us Resources eLearning and Microlearning Learning Management Systems FAQsWell-nighUsWell-nighUs WhySegregateUs? Our Company Values Trainer Profiles Testimonials Our Clients Awards Blog Contact Us Training & Consultancy Online Training International management training Customer Research PersonalMinutiaePersonalMinutiaeOur suite of personal minutiae modules are designed to requite you the skills and insight you need to maximise your merchantry performance and career opportunities. These modules include elements such as liaison & assertiveness, stress management, time management and professional presentation skills. To see increasingly detail well-nigh the training goals and content of our personal minutiae courses, simply click on any of the courses below. As with all our training programmes, any of these modules can be delivered to your employees individually or in any combination with modules from any of our other training categories.Trainer Profile All of our trainers are specialist consultants in their chosen field and are worldly-wise to provide a vast value of industry knowledge throughout the training experience. This elevates our courses a step whilom your standard off-the-shelf training course. All trainers provided by Optimum Results fully comply with our ISO and HRE Quality Systems & Procedures. The criteria for the selection of trainers state that all trainers who work on Optimum Results programmes are: Educated to at least third level in a merchantry or management related discipline. Have at least 5 years of relevant merchantry management experience. Hold a recognised, formal qualification in Training of Adults. Have a demonstrable enthusiasm for the subject matter and have spanking-new liaison skills. The Art of Presentation & Public Speaking Workshop BuildingConvictionAim The aim of the undertow is to unhook all the constructive top tips and tools of the Art of Presentation and Public Speaking in a fun filled hands on manner, whilst garnering conviction and the worthiness to convey a presentation / talk effectively, employing as little stress as possible, and using a technique which eases fear and boosts conviction considerably. Objectives You will leave the undertow with all the tools necessary to reproduce a unconfined presentation / talk anytime, anywhere and with confidence. Agenda In this undertow you will be taught well-nigh constructive Presentation Skills and Public Speaking. From discovering inside of you the innate conviction that may be hidden, to empowering you to share that invisible self-belief. The intention is for this undertow to use zippy involvement rather than just zippy listening. Using visual and combining it with powerful vocal and physical techniques you can use repeatedly to develop your skills, you will finger the fear, do it anyway, laugh until you cry and find that Presenting and Public Speaking are not so bad! Key Learning Speaking - How to use your voice to greatest effect Listening - How to use silence for effect Movement - When movement is distracting and when it can be powerful Eye Contact - How to hold your regulars sustentation Gesture -Constructiveuse of the hands and throne Belief - Empowering you to finger confident within Fear - How to ease fear and marching conviction Assignment At the end of each day, you will prepare a skill towers exercise at home and withal with series of transitory and succinct notes which will aid you in the future, you will unhook a unconfined presentation / speech. Who Should Attend Those who want to ease the fearful stigma which surrounds Presentations / Public Speaking, those who wish to speak publicly to colleagues, students, customers or peers whether delivering a presentation, a vendee meeting, a talk etc. and who wish to develop a increasingly polished performance or, for the novice who has never spoken publicly and wants to learn lifelong techniques which can be used then and again. Group Size Groups of up to 16 people are recommended to procure maximum performance. ViewUndertowDetails Facebook Event Contact us Book a Place Full Name (required) EmailWrite(required) Phone Number (required)LiaisonSkills After this course, participants will understand the advantages of unruly behaviour, take steps towards assertiveness, and learn to be constructive communicators. They will understand how to say "no", and learn the skills necessary to deal powerfully with difficult and warlike behaviour.Communication skill is really important for our daily and professional life. In today’s world the message should be conveyed in a right and efficient manner, for the progress of any organisation.Prices - Typical Training Day: Prior to the training day our consultants will meet with you FREE of tuition to discuss the specific requirements of your organisation. Training topics are covered in a one-day undertow with document of completion. 12-15 people - €75* per participant per day *Not including room hire, training aids, travel expensesProgramme Outline The purpose of unruly behaviour Advantages of unruly behaviour Be an constructive communicator Steps to assertiveness Passive, unruly and warlike behaviour Dealing with difficult and warlike behaviour How to say “no Programme Overview Understand the advantages of unruly behaviour. Enable participants to take steps towards assertiveness. Enable participants to be constructive communicators. Understand how to say “no”. Learn to deal with difficult and warlike behaviour. ViewUndertowDetails Contact us Stress Management This undertow helps participants to pinpoint the concept of stress and to recognise its personal and organisational cost. It teaches participants to identify the causes of stress and its impact on work and life in general. It moreover explores a range of stress reduction techniques and practical, constructive coping strategies.Prices - Typical Training Day: Prior to the training day our consultants will meet with you FREE of tuition to discuss the specific requirements of your organisation. Training topics are covered in a one-day undertow with document of completion. 12-15 people - €75* per participant per day *Not including room hire, training aids, travel expensesProgramme Overview To pinpoint the concept of stress and recognise the personal and organisational financing associated with upper levels of stress. Identify the causes of stress and the impact on your work performance and life in general. Recognise the signs and symptoms of stress in both yourself and other people. Identify a range of stress reduction techniques and coping strategies. Utilise methods for coping and managing stress through the minutiae of your own personal stress plan.Coping with Stress Understanding Stress - Are you stressed? 69 percent of workers say they are stressed. Welcome to our series on Stress Management. We'll help you understand variegated types of stresses and what might be causing you stress. Understanding stress is the first step toward managing it. Avoidable Stress - Stress is a part of life but some of it can be avoided all together. Learn how in this program. Unavoidable Stress - Some stress is unavoidable, but there are ways to deal with it. Let’s think when to the difference between chronic stress and vigilant stress. Chronic stress is unvarying and persistent over an extended period of time. Let’s focus on dealing with chronic stress. Managing Stress - A stressor is what causes stress, which can depend on a few things. It depends on the elapsing of the stressor, the intensity of the stressor, and the topics of the individual to withstand the stress. So how can you manage your own stress and the stress of the others? Handling Stress - We’ve learned well-nigh vigilant and chronic stress. You know that stress is going to happen. Here’s how you handle it. Programme Outline Defining Stress Differentiating between positive and negative stress Stress and the human soul - “fight or flight” response Negative stress and impact on our work performance and lives in generalRecognising The Effects of Stress What causes stress? What are the signs and symptoms of stress? Recognising our own workplace stressors The Well Being Scales - recognising stress in our lives Prices for elearning training Stress: (30 min duration) The e-learning covers methods of identifying stress and deals with reprinting strategies for reducing the stress felt at work. €25 per online user per year Or why not try our Managing Stress micro-learning undertow series:Elapsing25 mins - €25 per user per year. ViewUndertowDetails Contact us Mindfulness Introduction ,"Between stimulus and response there's a space, in that space lies our power to segregate our response, in our response lies our growth and our freedom." Mindfulness is a powerful tool for improving work performance as it taps into an organisations key resource, attention.Sustentationis at the crux of productivity. Clear, focused and centred sustentation leads to constructive problem solving, innovative thinking and focused people management solutions. It is based virtually training the mind to come when to the present moment and focus permitting them to wangle responses that are constructive and not reactive or triggered by stress. People who have used mindfulness approaches are work are calmer, increasingly constructive and centred. It has a rippling effect as we all know that the culture is driven from the top down. Discover Mindfulness with our range of elearning courses: Mental Wellbeing and Mindfulness (30mins duration) This undertow covers 'Mental Wellbeing’ and explains why it is important. Advice is given on how to follow the 5 steps to mental wellbeing and how to practise ‘Mindfulness’." €25 per online user per year Prices for elearning training Mindfulness: (30 min duration) The e-learning covers methods of how to follow the 5 steps to mental wellbeing and how to practice 'Mindfulness'.Elapsing25 mins - €25 per user per year. ObjectivesIncreasinglyfocus Creates a focused cultureIncreasinglyeffective relationship buildingWorthinessto embrace criticismConstructiveleadership skillsZippylistening skills A tool to let go of stress Prices - Typical Training Day: Prior to the training day our consultants will meet with you FREE of tuition to discuss the specific requirements of your organisation. Training topics are covered in a one-day undertow with document of completion. 12-15 people - €75* per participant per day *Not including room hire, training aids, travel expenses. Contact us Time Management Skills The time management skill undertow will enable participants to plan and use their working time increasingly effectively. It explores how to focus on identifying unmistakably specified goals and results. Through participation in our time management skill undertow your employees will learn to focus on key areas of work life in order to get those results they desire. Our time Management skill undertow will train you to efficiently utilise your time so that you know how to strategically dedicate it to activities and tasks that are most salubrious for your business, and your professional growth. Prices - Typical Training Day: Prior to the training day our consultants will meet with you FREE of tuition to discuss the specific requirements of your organisation. Training topics are covered in a one-day undertow with document of completion. 12-15 people - €75* per participant per day *Not including room hire, training aids, travel expensesProgramme Overview Enable participants to plan and use their working time increasingly effectively. Focus on identifying unmistakably specified goals and results. Learn to focus on key areas of work life in order to get those results they desire. Programme Outline Review of working time, day/week/monthUppervalue vs low value activities Planning your time Establishing well-spoken goals and objectives Managing your meetings Managing your work environment ViewUndertowDetails Contact us Presentation Skills Participants in this presentation skills undertow will learn constructive tips for overcoming nervousness, the principles constructive presentation and using soul language and the voice effectively. We will moreover imbricate techniques to understand your audience, and develop participant’s skills in a wide range of presentation styles. The two most important element of presentation skills undertow are preparation and practice. Prices - Typical Training Day: Prior to the training day our consultants will meet with you FREE of tuition to discuss the specific requirements of your organisation. Training topics are covered in a one-day undertow with document of completion. 12-15 people - €75* per participant per day *Not including room hire, training aids, travel expensesProgramme Overview Overcoming nervousness. Preparing constructive presentations. Using soul language and voice to your advantage. Communicating unmistakably and effectively. Understanding your audience.Towersyour skills in a variety of presentation types and styles. Programme Outline Simple rules and methods to gainsay nervousness How to prepare quickly and powerfully Communications skills - voice, posture, eye contact etc. Preparing constructive visuals - lamister “death by Powerpoint!” Dealing with questions and your regulars Develop your own presentation To enable participants to practice the skills and techniques necessary for successful negotiation ViewUndertowDetails Contact us Health and Safety Compliance Training Optimum Results Ltd have ripened a range of compliance elearning modules all of which can be modified with your own corporate branding and any required spare content: • Anti-Money Laundering • Health and Safety - Slips Trips and Falls • Knife Safety • Customer Service • Manual Handling • Data Protection • Food Hygiene • Fire Safety • Basic First Aid • Company Induction Prices - Typical Training Day: Prior to the training day our consultants will liase with you FREE of tuition to discuss the specific requirements of your organisation. Training topics are covered in a one-day undertow with document of completion. Modules from €25 per user per year. Contact us GET IN TOUCH Connect on LinkedinOptimum Results Ltd Call us(+353) 42 93 33033 Have any questions?Email us [contact-form-7 404 "Not Found"] Subscribe to our mailing list Leave this field empty if you're human: Optimum Results LimitedTheMerchantryCentre BlackthornMerchantryPark Coe's Road, Dundalk, Louth Ireland(00353) 42 93 33033Search RSS - PostsRSS - Comments Top Posts & Pages Contact 5 Steps to EffectiveMerchantryTraining. Employee Retention and Training ManagementMinutiaeHome Subscribe to Blog via Email Enter your email write to subscribe to this blog and receive notifications of new posts by email. EmailWritePrivacy Policy This site uses cookies: Find out more.Okay, thank you